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"comment": "Thank you, Melissa, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Theresa! We're glad to hear that the doctor took the time to care for your father-in-law and that everything looks good with his ears and hearing aids. Your feedback is greatly appreciated!",
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"comment": "Thank you, Robert! We appreciate your kind words about our team and are glad to hear that you found the process informative. Your feedback means a lot to us!",
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"comment": "Thank you, Psula! We're glad to hear you found our team courteous and efficient. Your feedback means a lot to us!",
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"comment": "Thank you, Dave, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Michele, for sharing your experience with us. We're glad to hear you've consistently had a positive experience with New Sound Hearing. We understand the situation with your left hearing aid can be concerning, and we appreciate your patience as we work to resolve it. Your feedback is important to us, and we're here to help you through this process.",
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"comment": "Thank you, Colette! We're glad to hear your issue was resolved efficiently and that you had a positive experience with our team. Your feedback is greatly appreciated!",
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"comment": "Thank you, Dave! We're glad to hear that our CF office team has been helpful and that you appreciate their support. If you have any more questions or need assistance, feel free to reach out!",
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"comment": "Thank you, Anna! We appreciate your kind words and are glad to hear about your positive experience with our team. Your trust in us means a lot!",
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"comment": "Thank you, Marlene! We're so glad to hear that you had a great first experience with us and that our team was able to address all your questions and concerns. We appreciate your recommendation and look forward to serving you further!",
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"comment": "Thank you, John! We're glad to hear you have a positive experience with our staff and appreciate the convenience of walking in for any issues. Your feedback means a lot to us!",
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"comment": "Thank you, Becky, for taking the time to leave a review! We appreciate your support and look forward to serving you again.",
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"comment": "Thank you, Mac, for taking the time to leave a review! Your support means a lot to us.",
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"comment": "Thank you, David, for your wonderful feedback! We're so glad to hear you had a great experience and appreciate your kind words about our service.",
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"comment": "All good! Great service! Very happy",
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"comment": "Thank you, Leora, for your kind words! We're so glad to hear that you had a positive experience with our team and appreciate your recommendation.",
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"comment": "This group is wonderful. I got more than I anticipated as far as service, and professionalism. I highly recommend them to all.",
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"comment": "You have worked and worked for the perfect fit for me and today it happened. I can finally hear everything and they don't slip out. I am so pleased. Thanks for your tenacity to figure out a way for these to work for me!",
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"comment": "Thank you for your 5-Star review, Cathy!",
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"comment": "Thank you for your 5-Star review, Hart2Heart!",
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"comment": "Did a great job of explaining the features of the new hearing aids and their ability to meet the needs of my individual hearing needs.",
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"comment": "I have been to new sound hearing two times. They are so nice and very honest people. Joel has gone out of his way to help me with my hearing. I would say they are some of the most knowledgeable and honest people I have ever encountered. They do not try to sell you something you that you do not need. I would definitely recommend them if you have a hearing problem.",
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"comment": "My husband has been needing a hearing test for quite awhile. I finally got him in as he said \u201cif you get tested, I\u2019ll get a test.\u201d Appointment made, and my husband is sporting his new hearing aides.\n\nThe staff was great, and they took the time to not only examine us, but they also took the time to explain everything involved as we went along.\n\nAs my husband was fitted with his hearing aides Joel took the time to explain why my husband was struggling with different aspects of his hearing. It made my husband feel better understanding what was causing his biggest problems and what the hearing aide will do to correct his problems.\n\nJoel also explained that it will take some time to fine tune the hearing aide as it is customized to my husband\u2019s own hearing needs. My husband needs to pay attention to what he feels are problems, and Joel will be able to ask questions to help figure out what can be done to get the desired outcome with my husband\u2019s hearing.",
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"comment": "I can't imagine a better hearing center than New Sound. We love our Starkey hearing aids.Joel Myers is so knowledgeable and patient. He takes time to make sure all our needs are met and our questions are answered. Jenny at the desk is very accommodating, friendly and welcoming. Your will LOVE New Sound. We are so glad we chose them.",
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"comment": "Thank you for your 5-Star review, Marlo Dawson!",
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"comment": "Thank you for your 5-Star review, Jennifer Rain!",
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"comment": "Thank you for your 5-Star review, Barbara LeBahn!",
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"comment": "Thank you for your 5-Star review, John Cross!",
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"comment": "I saw Joel, from NewSound. He was very knowledgeable and suggested just the adjustments to make on my aids. He also cleaned my ear canals and examined my aids. The receptionist and Joel were personable and easy to talk with. I definitely recommend this office for hearing aid service.",
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"comment": "Thank you for your review and recommendation, Paula Eck!",
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"comment": "In on time. The staff addresses all concerns and explains issues very well. Stellar service. Always checks to make sure no issues with hearing aides. Answers all questions. Very good service and follow up care. Office staff friendly and good too. EXCELLENT place to go for hearing issues.",
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"comment": "Thank you for your review and recommendation, Linda Mahncke!",
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"comment": "I have had hearing aids from NewSound for several years. I always have excellent service in the Cedar Falls office. Just yesterday i had a hearing test but had no intention of new hearing aids. Joel suggested the new Intrique Hearing Aids as they would give me more sound clarity. After only a day they have been such a game changer. I have heard sounds that I never heard with my other hearing aids. I can\u2019t believe the difference. They are expensive but when it makes me hear like this they are totally worth it.",
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"comment": "Thank you for your review and recommendation, Steve!",
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"comment": "Thank you for your 5-Star review, Carol Taylor!",
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Doctor took the time with my father in law and got his ears cleaned and checked his hearing aids and said even looks good.
Theresa Moncada, on GooglePeople were very cordial and welcoming. The process was very informative.
Robert Holland, on GoogleEveryone was courteous and very efficient
Psula Beckwith, on GoogleI have always been happy with my experience with New Sound Hearing. Today I came in for a check up. I had to leave my Left Hearing Aid because it was coming in and out and they are going to send it to the Company and have it looked at...
Michele Kramer, on GoogleOur issue was solved efficiently. The person we worked with was patient and pleasant.
Colette Ubben, on GoogleThe CF office help are so helpful. I bought my HA’s at the Wloo office, but I’ve stopped in the CF location b/c it’s very close to where I now live. I’m appreciative of them helping me with questions and giving me suggestions.
Dave Clabby, on GoogleAlways a great experience. They treat the patient, not the condition. Never try to take advantage of you with expensive equipment. Appreciate how genuine they are and take the time with you that you need.
Anna Dorsey, on GoogleFirst time being seen. Excellent service. Very patient and thorough. I'm a new customer now and the follow ups and services covered are phenomenal! Answered all of my questions and concerns and explained what I will experience while I'm getting used to hearing aids. Highly recommend.
Marlene Durbala, on GoogleThe staff are great to work with solving issues or just a maintenance appointment. I like being able to being able to walk in if I have any problems.
John Wersinger, on GoogleAlways on time, always courteous, always helpful. Plus they have a great coffee station!
Becky Jansonius, on GoogleAll good! Great service! Very happy
David Jackson, on Google
