Reviews

Business as usual at my New Sound Hearing site in Cedar Falls, Iowa! I was greeted by my first name by staff and shortly afterwards, had my exam and hearing devices cleaned, serviced and returned promptly. I look forward to my next visit!

2nd attempt: Life-long hearing issues have afforded ample opportunities for me to assess services which support hearing loss issues and NewSound quickly floats to the top of my personal stack. They provide high quality technology which is required and not unusual. Their environment is comfortable and not extravagant. But, form the time you walk in the door, it's their caring professional-personal approach which clearly sets them apart. Warm greetings always have been extended from the front end and knowledgeable, technical, professional examination and assessment, with full-flow information exchange, crucial for me, has always and constantly been woven into their service.

I went in for a routine visit and met with Jenny for the first time. She is very knowledgeable and took the time to explain my different options in my settings in different situations. She helped me to hear the best that I have since I got my hearing aids. Thank you

Great service, great people. I couldn’t be happier with my time spent here. You can expect to be treated with empathy and respect every step of the way at this office. 11/10

ALWAYS so helpful for ways to make pairing between the hearing aids and smart phone SO MUCH easier. Techs are phenomenal! I appreciate that and their exceptional professionals to wait on me!